Last updated: 17 September 2026

Ceritulus (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase our products, contact us, or otherwise interact with Ceritulus.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide to us when you:

• Place an order for products;

• Create an account;

• Contact us by email;

• Subscribe to marketing communications;

• Enter information into forms on our website; or

• Otherwise interact with our website.

The information we may collect includes:

• Your name;

• Billing and delivery address;

• Email address;

• Telephone number, where provided;

• Order and purchase information;

• Payment-related information;

• Information you provide when contacting customer service; and

• Technical information about your device and how you use our website.

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders;

• Take and process payments;

• Arrange delivery of your purchases;

• Provide customer service and respond to enquiries;

• Communicate with you about your orders;

• Manage your account, where applicable;

• Improve our website, products and services;

• Detect and prevent fraud, misuse or security issues;

• Maintain the security and functionality of our website;

• Comply with our legal and regulatory obligations; and

• Send marketing communications where you have consented to receive them or where we are otherwise legally permitted to do so.

We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy unless we are required or permitted to do so by law.

3. Legal Bases for Using Your Information

Where UK data protection law applies, we rely on one or more of the following legal bases when processing your personal information:

Contract: We may process your information when it is necessary to fulfil an order or provide services you have requested.

Legal obligation: We may process your information where necessary to comply with legal, accounting, tax, regulatory or other legal requirements.

Legitimate interests: We may process information where it is necessary for our legitimate business interests, provided that those interests do not override your rights and interests.

Consent: Where required, we may ask for your consent before processing your information, such as for certain types of marketing or non-essential cookies. Where processing is based on consent, you can withdraw your consent at any time.

4. Payments

When you make a purchase from Ceritulus, your payment may be processed by a third-party payment provider.

We do not normally have access to or store your complete payment card details. Payment information is handled by the relevant payment provider in accordance with its own privacy and security practices.

Payment providers may process information such as your name, billing details, payment details and transaction information in order to securely process your payment.

5. Delivery and Order Fulfilment

To fulfil your order, we may need to share relevant information with delivery, fulfilment and other service providers involved in getting your purchase to you.

This may include your name, delivery address, email address, telephone number and order details where necessary.

These providers are only given information reasonably necessary to provide their services.

6. Information We Share

We may share personal information with trusted third parties where necessary to operate our website and business.

This may include:

• Payment processors;

• Delivery and courier services;

• Website hosting and technology providers;

• E-commerce and order-management providers;

• Email and communication providers;

• Analytics providers;

• Fraud prevention and security providers; and

• Professional advisers or authorities where we are legally required to do so.

We do not sell your personal information to third parties.

Where we use third-party service providers to process personal information on our behalf, we take reasonable steps to ensure that appropriate privacy and security measures are in place.

7. International Data Transfers

Some of the third-party service providers we use may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law and that appropriate safeguards are in place where required.

8. Marketing Communications

If you choose to receive marketing communications from Ceritulus, we may send you information about products, launches, offers, promotions and other updates that may be relevant to you.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at:

info@cerritulus.com

We will respect your request to stop receiving marketing communications.

9. Cookies

Our website may use cookies and similar technologies.

Cookies are small files that are stored on your device when you visit a website. They can be used to make websites function correctly, remember preferences, keep items in your shopping basket, improve security, understand how visitors use a website and, where permitted, support marketing and analytics.

Some cookies may be strictly necessary for the website to operate. Other cookies, including certain analytics or advertising cookies, may require your consent.

You can manage or disable cookies through your browser settings and, where applicable, through the cookie consent controls provided on our website.

If you disable certain cookies, some parts of our website may not function correctly.

UK guidance requires businesses to explain their use of cookies and generally obtain consent for non-essential cookies.

10. Website Analytics

We may use analytics and similar technologies to understand how visitors use our website, including information such as pages visited, time spent on the website, device type and general usage information.

This information helps us understand website performance and improve the experience we provide.

Where analytics technologies require consent, we will request consent before using them.

11. Social Media

Our website may contain links to or features from social media platforms.

If you interact with social media content or follow links to external social media websites, those platforms may collect and process information about you according to their own privacy policies.

We are not responsible for the privacy practices of third-party social media platforms.

12. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Fulfil and maintain records of orders;

• Provide customer support;

• Meet legal, accounting and tax requirements;

• Resolve disputes;

• Prevent fraud and misuse; and

• Enforce our agreements.

When personal information is no longer required, we will take reasonable steps to securely delete it or otherwise dispose of it.

The exact retention period may vary depending on the type of information and the reason we hold it.

13. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

14. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have rights in relation to your personal information, including the right to:

• Request access to the personal information we hold about you;

• Request correction of inaccurate or incomplete information;

• Request deletion of your personal information in certain circumstances;

• Request restriction of processing in certain circumstances;

• Object to certain processing of your personal information;

• Request the transfer of certain personal information to you or another organisation;

• Withdraw consent where we rely on consent to process your information; and

• Complain to the relevant data protection authority.

You can exercise your rights by contacting us at:

info@cerritulus.com

We may need to verify your identity before completing certain requests. We will respond to valid requests within the timeframe required by applicable law.

15. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent where such consent is required by law.

If you believe that a child has provided us with personal information without the appropriate consent, please contact us at:

info@cerritulus.com

We will take reasonable steps to investigate and, where appropriate, delete the information.

16. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

If you follow a link to another website, that website will have its own privacy policy and terms. We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

Any updated version will be published on this page with an updated “Last updated” date.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have any questions about this Privacy Policy, how we use your personal information, or if you wish to exercise your data protection rights, please contact us:

Ceritulus

Email: info@cerritulus.com